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Business

How To Implement Customer Retention Strategy

The first and best way to grow your business and your customer is not to lose them. Customer relationship is something that should be a good understanding between the business people and their customers. There are number of customer retention strategies that are easy to take the CRM system implementation and will have big influence on your business. 1) Reduction of attrition Most of the businesses lose customer naturally but none of the businesses care to see how many customers are inactive. Businesses show lot of interest for a new customer and as days go by they tend to care less or sometime forget about their customer. This should be avoided. The best way to grow the business is to keep in touch with the customers on a regular basis. Otherwise, you are leaking customers which is n

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